Here are just a few happy customers that Desert Mountain pools has been lucky to work with.
"We just wanted to say thank you for the most beautiful backyard we could have ever imagined! Courtney you were able to capture the exact dream backyard we wanted with your creativity and expertise. This has already brought us so much joy and improved the quality of our family time together that we could never express how grateful we are to you and your team. You kept your word from the time the plans were drawn to the time the yard was finished. This was amazing. The pool was done exactly when you said it would be and the costs never changed (only if we decided we wanted something else than originally discussed). Your kept us well informed of each step in the process and even addressed the many questions (especially from Tony, the picky husband) we had. We will very highly recommend you and your team to all of our family and friends. Again, thanks so much!!! We love it."
The Price family
"I just wanted to say thank you. We contracted you to design and build our pool and decking for us four or five years ago and have thoroughly enjoyed it. We have had no major problems other than normal pool maintenance with our 33 yards of decking we have a total of one crack in the concrete that is about 6 inches in length. In Brentwood with the soil the way it is, that is almost unheard of. Once again I just wanted to say thank you."
"I wanted to take a moment after all of the construction has finished and we have had a chance to enjoy our new pool for a while to write to you and express how we felt about our experience with Majestic Pools. After we made a firm decision to build a pool, we spent over a year researching dozens of companies to work with on this project. After many no shows, flaky salesmen, and flat out crooks, we were beginning to be disillusioned about finding a quality pool builder. We were floored when you came over and presented us with solid facts, a genuine excitement about what you do and finally a breathtaking plan of not just a pool, but an entire backyard vision. To say the least, we were overwhelmed with the design, and the very competitive price. You made our decision easier and we began work. Now that everything is complete, we would like to thank you personally for the exceptional workmanship displayed by your entire organization, including all of your subcontractors. It was refreshing to hear how highly respected and regarded you are by your subcontractors and the quality of their work on our project reflected that. We were also very pleased with the regular updates from your office as to each step of a process that was underway and what was going to happen next. They gave us a very comfortable feeling every step of the way. Your personal involvement however, was the highlight of our experience. You made us feel like our pool was the only one you were working on and we sincerely appreciate all that you have done for us. We could not have been any more pleased or excited with the outcome and we will enjoy this pool for many years to come. In closing, we would again like to thank you, your staff and the subcontractors for a "one of a kind" pool and experience. Please feel free to use this letter as a reference and you are welcome to show any potential clients our pool at any time. Majestic Pools is the only company we would and will ever recommend."
Chris & Pam Payne
Dear Desert Mountain Pools:
Thank you so much for our beautiful backyard! We love it! It is such a pleasure to look outside and see a magnificent pool, rolling green grass, and beautiful patio. We have spent many family hours outside by the pool. We even tell our friends they need to come visit because of the great, relaxing pool.
Our pool was started in April 2008 and finished in July 2008. The whole process went very smoothly. Each day was exciting to see what was going to happen and or change in our backyard. The demolitiion and digging process wnet smoothly even though we have thick mud clay for soil and a live spring underground. The rebar guys were professiional, neat, and on time. The masons were artists with rocks. The plaster/gunite company was good at thier job. All of our pool guests must walk past our equipment pad. The plumbers who set up and connected all of our equipment made it look nice also. I felt I was well trained in operating the equipment and how to balance and maintain the pool water. The solar company was very professional and friendly also. We have had a few minor repair situations but every time we have been sent a repair person quickly.
Throughout our whole process Courtney was frequently on site to supervise each subcontractor that came into our yard. I always felt safe and confident that all involved knew how to do thier respective jobs. Beth, who answers the phone, is a master at organization. She kept us up to date on when, who, and why contractors were coming, payment schedules, and repairs. Courtney was quite flexible and accommodating when we wanted or needed changes. When I was confused with choices, he would gently guide the way in colors, rocks, tiles, etc.
Overall, we love our new pool and backyard. Initially, we came to him with a basic idea of what we wanted, and we ended up with so much more from his creativity, talent, and love of building beautiful pools and whole backyards. We would (and have) recommend him to any who visit.
Dave & Wendy Schofield